Amy Betz was born and raised in Los Angeles, California, where her desire to give back to her community through service was fostered. Los Angeles is also where Amy met her husband, Bill, who began the iHelp Foundation. For the better part of the past two decades, they have had the opportunity to teach and mentor youth groups as well as spend time helping in orphanages, medical clinics, and nursing homes.

Amy graduated cum laude from Utah State University with a degree in english literature. Her love of reading has influenced her own educational choices and plays a strong role in her ongoing support of the iHelp Foundation.